Hungarian-developed OpenCart 3 and 4 module for providing the mandatory online withdrawal process required from June 19, 2026. The module handles the submission of customer withdrawal statements, confirmation emails, and administration of withdrawal requests in the admin panel.

The module is not simply a contact form, but a complete online withdrawal process integrated directly into your webshop:

- dedicated frontend withdrawal page
- identification based on order number and email address
- support for guest customers
- support for registered customers
- item-level withdrawal
- quantity management
- automatic unique ID for each withdrawal statement
- customer confirmation email
- store notification email
- withdrawal list and detailed view in the admin panel
- admin status management
- customer notification emails when the status changes
- image upload option
- optional Cloudflare Turnstile protection
- multistore support
- shopshine.eu license verification

Key Features

- Customers can retrieve their order using the order number and the email address associated with the order.
- The module supports both full-order and item-level withdrawals.
- Customers receive a confirmation email after submitting their withdrawal statement.
- The webshop receives a separate notification email when a new withdrawal request is submitted.
- A searchable list and detailed record in the admin panel make processing withdrawal requests easier.
- Customers can receive separate email notifications when the status of their withdrawal request changes.
- A custom privacy policy text can be specified in the module settings.

Compatibility

- OpenCart 3.x - 4.x
- PHP 7.4 - 8.2
- default OpenCart theme
- multistore environment
- Journal 3.1 / 3.2 can be used with a custom link solution

Journal and Custom Themes

Automatic module linking works with the default OpenCart theme. For Journal or other custom themes, creating a custom link is recommended.

Installation

1. Upload the ".ocmod.zip" package via the OpenCart Installer
2. Refresh Modifications
3. Install the module from the Modules list
4. Enter and verify the license key
5. Save the settings

Important Notes

- A valid license is required for the module to work. (The license code will be sent by email after purchase.)
- Matching the order with the corresponding email address is an optional security feature that can be enabled by default.
- Turnstile protection is optional; the module can also be used without CAPTCHA.
- Withdrawal data is retained in the system, so previously submitted withdrawal statements will not be lost when the module is updated.

Also recommended for stores already using Fogyasztó Barát solutions

The module can also be useful for stores that already use an external withdrawal solution, as it manages withdrawal requests directly within the OpenCart admin panel, providing faster and more transparent internal administration.